Regular Requirements
SOP Standardized Operating ProceduresEnsures high efficiency and consistency of service. Standard SOP flowchart: Order Receiving & Dispatch → Pick-up & Loading → Transport Tracking & Exception Handling → Delivery → POD & Settlement.
Urgent Requirements
An emergency resource reserve and rapid response mechanism are established: for urgent LTL and FTL transportation needs, emergency vehicles are promptly dispatched with experienced drivers to ensure critical customer goods are delivered within urgent timeframes.
Special Requirements
A dedicated task force is assigned to develop specialized solutions: In the event of a sudden warehouse overflow, we promptly activate contingency plans, allocate additional storage space and transport capacity to ensure timely cargo dispatch, resolving urgent customer needs.
Training Objectives-Improve the quality and efficiency of transportation services.
Training Audience-Fleet drivers, dispatchers, transportation managers, etc.
Training Content-Traffic regulations and safety knowledge, vehicle maintenance and care, cargo security, service awareness, and emergency response capabilities.
Pre-Transport Quality Assurance
Vehicle requirements: Dry cargo vehicles must be clean, moisture-proof, pest-proof, and prevent cross-contamination.
Equipment Monitoring:GPSReal-time location tracking ensures optimized transportation routes.
Driver requirements: Possess experience in food-grade transportation and safety knowledge.
Transport Process Quality Control
Protection Management: Tarps must be securely covered throughout transportation to prevent rain and moisture. 。
Hygiene and Safety: Vehicles must meet cleanliness standards; mixing with toxic, hazardous, or odorous goods is prohibited.
Handling Standards: Handle with care to avoid squeezing, collision, or packaging damage.