Safety and Hygiene Assurance
Ensuring transport vehicles and storage environments are clean and sterile, with the use of standard-compliant protective materials.
Commitment to timeliness:
Provides precise delivery time windows and prioritizes the transportation of food-grade cargo.
Full traceability:
Provide real-time inquiry of logistics track; proactively notify customers of abnormal situations (e.g. delays) and provide solutions.
Special Needs Response:
Customized Services: Value-added services including sorting, labeling, and scheduled delivery tailored to client needs.
Insurance and indemnity:
Provide transportation insurance options to reduce the risk of cargo damage; if the cargo damage is caused by logistics responsibility, we will settle the claim quickly according to the agreement.
Compliance and Qualifications:
Transportation vehicles and drivers are qualified and fully documented, and drivers and operators are trained in food transportation safety.
Service monitoring and improvement:
A dedicated customer service hotline is established for swift handling of complaints and after-sales issues, with regular client follow-ups to optimize transport solutions.